We work with you to describe the as-is status – both at the beginning of a transformation and mid-process. So that you always know where you stand, and which way you need to go next.
Our focus is always on the things that go unseen: what matters is not the number of tools and methods used but HOW they are used, by people and by teams. This may only show through in each person's level of quality awareness or in the speed of reaction to anomalies.
We help you to see unseen aspects and to make them visible.